Withdrawal Request Form

All withdrawal requests are processed within 24 -48 hours business days. Once your withdrawal request has been processed at our end, it will depend on your payment system when you get your money. For example, credit/debit card refunds normally take 2 to 3 hours; however, it may take up to 2 business days for the money to arrive. All eWallet withdrawals are instant, meaning that if it has been processed at our end, your funds are almost instantly available at your end. Considering that certain stages of the depositing/withdrawal process involve manual labour, some of the withdrawal options we offer involve a small fee. Please visit our Deposit and Withdrawal section to get more info on withdrawal fees. We ensure that all transactions are processed safely, securely and reliably, first and foremost by utilizing advanced encryption technology that guarantees your privacy and security. All communication is encrypted using SSL technology (Secure Socket Layer). Passwords are encoded, and we strongly recommend you keep your password secret. All personal information is completely confidential and we will not share your information with any third parties. Once a withdrawal request has been created in our system, we will contact you to ensure you submitted this request, before we process it.